Middlesex Savings Bank Business Success Seminar

In the current business climate, service organizations need to provide the ultimate customer satisfaction to drive loyalty and repeat business. From your customer’s perspective this means having the right person, with the right skills, at the right time. Dr. Carol DeMoranville, Professor and Chair of Marketing at Bryant University will show you how to offer consistent, high quality service to maximize customer satisfaction and increase sales. Guests will also learn about the foundations of successful relationship marketing, communication management strategies and effective service recovery tactics.

To register, please visit www.middlesexbank.com/businesssuccess by September 9, 2013.

We look forward to seeing you at our Business Success Seminar.

Maud Dentico
Business Development Officer
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Seminar Details

Customer Satisfaction: The Keys to Achieving Excellence

Tuesday September 17, 2013

Networking: 7:30-8:00am
Presentation: 8:00-9:00am
Q & A: 9:00-9:30am

The VERVE Crowne Plaza-Natick
1360 Worcester Road
Natick, MA 01760




2013 Fourth of July Parade! – Details and Information

This olde town tradition is a sight to behold, for the youngest of young or the oldest of old. The floats are unveiled and the ribbons adorned, the blare of the fire truck sirens and antique car horns. The bands they will march or ride on a float, the kids are on bicycles, rollerblades, scooters or boats. The political players they walk and shake hands. The Militia are coming for all who are fans. Family and Friends, come one, come all. Wave the flag, and have a Ball!!

Details on the “Sudbury Chamber of Commerce 4th of July Parade”

Start Time: 1:00 PM on July 4, 2013 – Rain or shine!

Parade Theme: Sudbury Through the Eyes of Children

End Time: Roughly 2:30 PM. Depending on where you sit on the route the parade will take about an hour to pass.

Start Location: Corner of Union Ave and Route 20.

End Location: Sudbury Town Hall.

Parade Marshall: Mr. Ed Gottmann

Scheduled Performers:

Sudbury Companies of Militia & Minute
Sudbury Ancient Fyfe and Drum Companie
Alan and the Alligators Band
Bruce Marshall Group
The Van Burens
Burnhardt Bavarian Brass Band
Jambalaya Jazz Band
Manchester Pipe Band
Middlesex County Volunteers
Natick Legion Band
New Liberty Jazz Band
Royal Irish Artillery
Tony Barrie Marching Band
Tortorelli’s Worcester Sound and Lights
Boston Windjammers
Worcester Brass Band
Fire House Dixie Band
North End Marching Band
Middlesex County 4-H Fife and Drum Corps

Judging Time: Judging for all floats will begin at noon on July 4th, 2013.

Street Closures: The Sudbury Police Department typically closes the area of the route starting at 12:30 the day of the parade.

Viewing: Spectators are allowed to stand or sit anywhere along the parade route. What is so great about this parade is there really are no bad seats! Don’t forget to bring your lawn chairs, water bottles and sunscreen!

Again we are looking forward to seeing you all there for what promises to be another great family fun parade.

The Chamber would to extend our deepest thanks to the Board of Selectmen, Fire Chief Miles and The Sudbury Fire Department for all their help with this years parade and banners!

Stay tuned, connect with us on Facebook or sign up for our newsletter to continue to get more details about the parade over the next few weeks.